ballerina mouse hanging christmas decoration; snowflake Urban Products

Fast Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other major global carriers, we can offer a variety shipping options. Our warehouse personnel are well educated and will package the goods according to the exact and precise specifications. Your products will go through a thorough inspection and be securely secured prior to being shipped. We deliver to thousands of customers every day from all over the world. This shows that we're committed to becoming the biggest retailer on the internet. These warehouses are located in Europe just as they are in the USA.

Note that orders containing more than one item are processed according to the item.

Prior to shipment the items, our staff will carry out an exhaustive inspection of the products you ordered. Most orders are shipped within 48 hours. The expected delivery time is 3 to 7 days.

Returns

Stock is dynamic, and cannot be fully controlled by us because of the involvement of many entities, including the factory as well as our warehouse. Actual stock levels may fluctuate at any point. It is possible that you will not receive your order once it's been placed.

The policy is 30 days. If 30 days have passed since you purchased your product, we are unable to give you a refund or exchange.

Your item should be in its original packaging and not be used. The item must be in the original packaging.