rocking horse Grimms

Fast Shipping and Professional Packing

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can provide a variety of shipping options. Our warehouse staff are educated to pack your items precisely according to the specifications we offer. Before they are shipped, your goods will be thoroughly inspected and secured. We ship to thousands customers every day across multiple countries. Our commitment to become the largest online retailer worldwide is demonstrated by this. There are distribution centers as well as warehouses located in Europe as well as the USA.

Please note that orders with more than one item are given a processing time according to the specific item.

Prior to shipment before shipping, we'll inspect thoroughly the items you've ordered. The majority of orders today are shipped in 48 hours. The expected delivery time is 3 to 7 days.

Returns

The inventory is always changing and we do not control it completely because of the fact that many stakeholders are involved, including our warehouse and factory. Therefore, the actual inventory could fluctuate at any moment. Be aware that it's possible for your order to be out of stock after you have made the order.

Our policy is valid for a period of 30 days. If it's been longer than 30 days since you made your purchase, we unfortunately can't give you a complete exchange or refund.

The item cannot be in use and must be in its original condition. It must also be in the original package.